Mission, Vision, Values

Mission

• Community-oriented, personalized and quality care.

Vision

• Working collaboratively to advance the health and well-being of our community.

Values 

• Compassionate
• Innovative
• Resourceful
• Collaborative
• Leadership
• Ethical

Values Statement: We strive to serve others; building on our collective strengths, expertise and shared values; for the betterment of our patients, their families and our community.

Service Excellence

Our staff, physicians and volunteers strive to ensure that each patient has a caring and compassionate experience. That is why we have established “Four Components of Service Excellence”.

Caring & Compassion

• We respond to patient, visitors and peers with courtesy and respect

Communication

• We appreciate that patients need to understand and be understood

Commitment & Competence

• We actively pursue professionalism in our practice and area of work

Confidentiality

• We are aware of what information we are sharing: where, to whom and why