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Our staff maintains good hand hygiene and recommends patients and their visitors do too.

We post our compliance rates regularly. Click below to learn more...

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Guidelines for Patients and Visitors



We understand that going to a hospital can be an overwhelming experience. We hope the following information will help prepare you for your stay or visit:

Patients

  • For emergency walk-ins, wait on the triage chairs until you are called by the triage nurse. Click here to learn more about our Emergency Department.
  • If you are coming for an appointment, please bring your Ontario health card, a list of medications (including herbal) and proof of health insurance.
  • We are a scent-free facility. Please refrain from wearing scented products.
  • Bring toiletries if you are staying at the hospital. Refrain from bringing jewelry, credit cards or large amounts of money and electrical appliances (with exception of electric razors).
  • For your convenience, we have free Public Wi-Fi, a cafeteria which includes a Tim Hortons, Food Services, Pharmasave, telephone and television services, Spiritual Services and the newspaper/mail.

Visitors

  • We have designated areas for patient drop-off or pick-up, 30-minute parking, $4 visitor/overflow parking, along with parking pass options. Click here to learn more about parking at Woodstock Hospital.
  • If you need information about the location of a patient or their room/telephone number, please call 519-421-4211 or visit our Information Desk in the main lobby.
  • Please do not visit a patient if you are unwell.
  • Wash your hands before entering the hospital and when you are leaving the hospital.
  • Please refrain from bringing latex balloons, wearing perfume and smoking on the property.
  • To protect the privacy of patients, visitors and staff, photos and videos are not permitted. There are some exceptions in our Maternal Child Unit.
  • For your convenience we have a Gift Shop, free Public Wi-Fi, a cafeteria with a Tim Hortons and Pharmasave.
  • You can send a greeting to a patient by emailing ecard@wgh.on.ca, include the patient's name and room number in your email.

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