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Visiting Guidelines During COVID-19

Picture of Woodstock Hospital's Emergency Department entrance and main entrance off of Juliana Drive.

Visitor guidelines are updated based on Ministry guidance. Click here to view Family Presence Guidelines within Ontario's COVID-19 Response Framework.

PLEASE NOTE: Woodstock Hospital has suspended general visiting as of 12:01 a.m. April 3, 2021. Care partner/support person may be permitted based on discussion with the clinical care team.

Infection Control Measures:

  • All permitted care partners/support persons will be screened at the Main Entrance using the most current screening tool for visitors
  • If the care partner/support person fails screening they will NOT be permitted to visit; exceptions for the Emergency Department and Diagnostic Imaging
  • Care partners/support persons that answer “NO” to all screening questions but have a COVID swab pending completed for their employment, to visit a nursing or retirement home will be permitted
  • Care partner/support person must perform diligent hand hygiene and wear a hospital-provided mask at all times
  • Care partner/support person must also don hospital-provided eye protection, gown and gloves prior to entering a patient isolation room and, at the discretion of the primary nurse or Director, prior to providing direct patient care; nurses should provide additional direction regarding personal protective equipment based on individual patient needs
  • Care partner/support person must refrain from eating or drinking in the patient room during their visit - exceptions on case-by-case basis at discretion of Director
  • Care partner/support person may only bring in food/beverages for the patient they are visiting; food may not be dropped off at the Main Entrance for patients
  • Care partner/support person must remain in the patient room during the visit. Care partners/support persons ARE permitted to Tim Hortons prior to or following a patient visit

L500, M200, M300, 2100, 2200, 2300, 2500, CCU and MCWH (NOT including labour and delivery or postpartum patients):

  • General visiting has been suspended as part of the measures to control transmission
  • Care partners assessed and permitted to visit based on discussion with the clinical care team
  • Spiritual Care for patients are permitted at any time and must pass screening

MCWH – Labour & Delivery and Post-Partum Patients

  • Partner/support person for moms in labour must wait outside the hospital until notified by MCWH that they are permitted to enter; Partner/support person must pass screening
  • Partner/support person will be given a blue wristband that will permit them in and out privileges from the hospital; no other visitors for MCWH are permitted. Partners are to limit contact with others when outside the organization. Upon re-entry, the partner/support person is to show screeners the blue wristband and must be re-screened – the partner/support person must pass screening for re-entry
  • Confirmed positive COVID-19 patients will have exceptions and restrictions reviewed on a case-by-case basis by the Director, Charge Nurse or delegate
  • If a patient is admitted before COVID Asymptomatic Screen test results are available, the patient and support person (providing they pass entrance screening) will be placed in isolation until COVID-19 test has resulted as negative. During the test-pending period, both the patient and support person/partner are to remain in the patients room and must perform hand hygiene and wear a mask if leaving the room

Surgical Areas

  • Patients requiring assistance (i.e. interpreter) or under the age of 12 will be permitted to have the care partner/parent/guardian in Daycare; exceptions made on a case-by-case basis at discretion of Director, or delegate
  • Once the patient leaves for the OR, the care partner/parent/guardian will provide contact information and leave the surgical area – they may wait in the cafeteria or outside the building and will be called when they can return to Daycare to assist with patient discharge

Emergency Department

  • Patients will be permitted one care partner/support person while waiting to be triaged
  • After the assessment, the triage nurse/charge nurse will determine if the care partner/support person meets criteria to remain with the patient (i.e. if they are required for care decisions)

Outpatient Services

  • Care partner/support person for outpatient appointments will be determined on case-by-case basis by the outpatient service; outpatient services are required to provide the appointment date, name of care partner/support person and the patient they are accompanying to the Pandemic Response Workers (COVID-19 Screening at Info Desk) for entry
  • Care partner/support person for DI and Outpatient Clinic will be determined by the Pandemic Response Workers at the time of screening and will be permitted entry if the patient requires assistance for mobility and/or changing clothes

Related Documents: Our Family Presence Guidelines align with Ontario's COVID-19 response framework.


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