Patient and Visitor Guidelines

Coming to the hospital can be an overwhelming experience. We invite you to familiarize yourself with the following patient and visitor information.

Patients

• Click here to learn more about Woodstock Hospital's Emergency Department.
• If you are coming to the hospital for an appointment, please bring your Ontario health card, a list of medications (including herbal), and proof of health insurance.
• We are a scent-free facility. Please refrain from wearing scented products.
• Bring toiletries if you are staying at the hospital. Do not bring jewelry, credit cards, large amounts of money, or electrical appliances (with exemption of electric razors).
• For your convenience we have free public Wi-Fi, a cafeteria that includes Tim Hortons, Food Services, Pharmasave, telephone and television services, Spiritual Services, and the newspaper/mail.

Visitors

• We have designated areas for patient drop-off and pick-up, 30 minute parking, visitor parking ($4), along with parking pass options. Click here to learn more about parking at Woodstock Hospital.
•  If you need information about the location of a patient or their room or telephone number, please call 519-421-4211 or visit our information desk in the main lobby.
• Please do not visit a patient if you are feeling unwell.
• Wash your hands before entering the hospital, and when you are leaving the hospital. There is alcohol-based hand sanitizer placed throughout the hospital.
• Please refrain from bringing latex balloons, wearing perfume, and smoking on hospital property.
• To protect the privacy of patients, visitors and staff, photos and videos are not permitted. There are some exemptions in our Maternal Child Unit.
• For your convenience, we have a Gift Shop, free public Wi-Fi, a cafeteria with a Tim Hortons, and Pharmasave on site.
• You can send a greeting to a patient by emailing ecard@wgh.on.ca and including the patient's name and room number in your email.