Remote Access

Remote Access Software download

Remote Access Supported Platforms:

  • Please use the following compatibility matrix below to ensure the computer you are using to remotely access the hospital meets minimum requirements.   Support will not be provided for any operating system or browser which is not stated below.

Browser compatibility for Mac OSX 10.10 and greater:

 

Chrome

Firefox

Opera

Safari

OSX 10.10 Yosemite

Supported

V31+Supported

Not supported

Not supported

OSX 10.11 El Capitan

Supported

V31+ Supported

Not supported

Not supported

Browser compatibility for Windows 7 SP1 and greater:

 

Chrome

Firefox

Internet Explorer

Edge

Windows 10

Supported

V31+Supported

IE 10, 11 Supported

Supported

Windows 8.1

Supported

V24+ Supported

IE 10, 11 Supported

Not supported

Windows 8

Supported

V24+ Supported

IE 10, 11 Supported

Not supported

Windows 7 SP1

Supported

V24+ Supported

IE 10, 11 Supported

Not supported

Accessing your Virtual Desktop:

In a browser navigate to http://access.wgh.on.ca  Enter your hospital username and password.

Once at the remote access portal page select “Launch Virtual Desktop”

You will now be taken to a login page and will have to enter your hospital username and password.

Click on the picture to launch your virtual desktop.

The desktop will launch in a new web browser window.

Note

Icon

You can maximize the window by clicking the square beside X as shown below.

To logoff of your virtual desktop session you can simply click the windows button and the select log off. You can then close any remaining windows.

If you have any questions please contact the IT service desk @ 4357

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