Remote Access


Remote Access for Physician

Remote Access Supported Platforms:

  • Please use the following compatibility matrix below to ensure the computer you are using to remotely access the hospital meets minimum requirements. Support will not be provided for any operating system or browser which is not stated below.

Browser compatibility for Mac OSX 10.10 and greater:

 

Chrome

Firefox

Opera

Safari

OSX 10.10 Yosemite

Supported

V31+Supported

Not supported

Not supported

OSX 10.11 El Capitan

Supported

V31+ Supported

Not supported

Not supported

Browser compatibility for Windows 7 SP1 and greater:

 

Chrome

Firefox

Internet Explorer

Edge

Windows 10

Supported

V31+Supported

IE 10, 11 Supported

Supported

Windows 8.1

Supported

V24+ Supported

IE 10, 11 Supported

Not supported

Windows 8

Supported

V24+ Supported

IE 10, 11 Supported

Not supported

Windows 7 SP1

Supported

V24+ Supported

IE 10, 11 Supported

Not supported

Option 1: Accessing your Virtual Desktop via web browser (WINDOWS and MAC):

In a browser navigate to http://access.wgh.on.ca  Enter your hospital username and password.

Once at the remote access portal page select “Launch Virtual Desktop”


You will now be taken to a login page and will have to enter your hospital username and password.

Click on the picture to launch your virtual desktop.

The desktop will launch in a new web browser window.

Note

Icon

Take note that your desktop will pop up in a new window.  To maximize this window click the box to the left of the red X

To logoff of your virtual desktop session you can simply click the windows button and the select log off. You can then close any remaining windows.

 

 

Option 2: VPN Access for MAC users

MAC users will be required to install both the VPN client as well as a Horizon client in order to access a desktop remotely.

First select Junos-Pulse-Mac to install the VPN client.  You can select the default options when installing this. Following the VPN client please select Horizon-Client-Mac and select the defaults.  When prompted for a server address please enter https://whviewcs.wgh.on.ca and complete the install

Once both products are installed select Junos-Pulse from your application folder

Upon launching Junos Pulse select the “+” in the bottom corner and fill out the Name and Server URL as shown below.  You can then click Save and Connect

Once connected to the VPN you must select “VMware Horizon Client” from Applications.  You can then click on whviewcs.wgh.on.ca and enter your username and password.

Finally select your desktop and it will launch.

Software Downloads:

Junos Pulse VPN Client

VMware Horizon Client

Junos Installer Service Download  **Install only if instructed to**

 

If you have any questions please contact the IT service desk @ 4357

 

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